Privacy Policy

2025 ,Updated August 24

The center's staff values and respects the privacy of users of the site, including those who apply to order services, tests and treatments: both all center clients and the public visiting the site.

We emphasize that the privacy policy detailed on this page is intended to explain in a transparent and clear way how we collect, use, share and protect the privacy of site users and the personal information of site visitors during use of the site and/or the business's pages on social networks.

The terms of the privacy policy form an integral part of the terms of use of the site. We reserve the right to update and change the privacy policy from time to time, in accordance with technological, business, regulatory or legal changes.

Any changes to the privacy policy will be posted on the site, and your use of the site and/or the Veterinary Center services or the content we publish, after the publication of these updates to the privacy policy, constitutes your consent to these changes.

We recommend that you periodically review the privacy policy presented on this page and stay informed of any changes now and in the future.

This policy is formulated in the masculine form for convenience only, and is addressed equally to all users, both women and men.

First, we would like to emphasize that any information collected on the site is intended solely to respond to inquiries from site visitors, improve the marketing of the Veterinary Center services, and provide answers to questions and/or explanations and/or technical assistance to those who apply through the site.

Description of the information collected on the site:

1. Information that users fill out in various "Contact" forms:
When filling out the "Contact" form or ordering a service or making any inquiry on the site, we collect the general details that the visitor fills out in the form, such as name, telephone number, email address and the nature of the inquiry (such as the requested service) - in order to contact the applicant according to the subject for which he/she contacted.

It is important to note that this information is collected and stored solely for the purpose of returning the visitor's inquiry to the site for the purpose of providing service and answering questions.
The above information is stored on the WIX system server where this website is stored, under security measures that protect the privacy and security of the information.

A brief explanation of cookies
"Cookies" is a term for short code fragments that are embedded in the browser on the computer or mobile phone of visitors to a website.
Such a "cookie" allows systems such as Google or 'Meta' to remember certain information about visitors to the site, for example what content they visited or how long they stayed on the site.
The use of "cookies" is common and accepted, and the cookies can be deleted from the surfer's computer or phone - as will be described below for your convenience.

2. Collecting information using Google Analytics:
The site has embedded Google Analytics code, which is a kind of "cookie" and its purpose is to collect information about how the site is used in order to improve the site's technical and marketing performance (such as site browsing speed, improving site positions in search engines, etc.).

The data collected by the Google Analytics system: Patterns Browsing the site, pages viewed by site visitors, time spent on the site and additional technical information. This information is collected anonymously and statistically (no information that can be associated with a specific site visitor is collected or stored).

The purpose of the information collected through Google's system is to analyze the general behavior of site visitors, understand what the surfers were interested in and improve the user experience on the site.

We emphasize again that this information is not associated with the personal details of site users and we cannot know personal information about browsing data about a specific site visitor.

3. Collection of information through social networks:
The site has an embedded Facebook code ("pixel"), which is a kind of "cookie" and its purpose is to mark devices that visit the site, for the purpose of remarketing and for the purpose of improving the advertising of the Veterinary Center on the social networks Facebook and Instagram (which are affiliated with the company 'Meta').

The data collected by the 'Meta' system: What Pages viewed by users of the site and in what date range they visited the site.

This information is collected by 'Meta' anonymously and statistically (no information is collected or stored regarding specific visitors to the site), and we have no way of knowing which specific visitor visited the site or what he or she viewed.

The purpose of the information collected through Meta's system is, as stated, to improve the advertising activities that the Veterinary Center may carry out from time to time on the social networks Facebook and Instagram.

The information is stored under the Veterinary Center's advertiser account in 'Meta' (the advertising account) and is presented to it only as general statistical data (the number of visitors to the site accumulated as an "audience" in a certain period, etc.).

We emphasize again that this information is not associated with the personal details of the site users and we cannot know information such as who visited the site or what he or she viewed.

Additional uses of "cookies":

> Analyzing the use of the site and improving its performance.
> Improving security during the site visit.
> Displaying personalized content according to the preferences of site visitors.

How to delete "cookies" from your computer:

1. In Chrome and similar browsers (WINDOWS): Go to the browser settings and there select: Privacy and security > Cookies and site data > Manage or disable cookies or "Manage data".

2. In Safari and similar browsers (Apple): Go to preferences and then select Privacy > Block cookies.

User rights on the Veterinary Center for Behavioral Medicine website and contact regarding privacy
We emphasize once again that the center's staff respects your rights in accordance with the laws protecting privacy and your personal data.

You have the following rights:

> To receive from us the information we have collected about your personal data and its purpose (if such information is collected)

> To request correction of incorrect or inaccurate information about you, if information about you is in our possession.

> To demand deletion of your personal information, if such information is in our possession.

> To restrict or object to the processing of your personal information, if such information is in our possession.

> To receive from us a copy of your personal information, if such information is in our possession.

> To exercise your rights detailed on this page, you can contact Dr. Noa Harel via the e-mail clinic@vetbc.co.il that appears on the website,

or by phone: 053-7132248
Dr. Harel will handle your request as soon as possible and within the framework of the law.

In conclusion, we would like to emphasize once again that the goal of the Veterinary Center is to provide effective medical services while respecting the law, including protecting the privacy of the Center's clients, the privacy of those interested in the Center's services, and the privacy of those who contact the Center for information or a quote.

The privacy policy that appears on this page reflects the way in which the Veterinary Center operates, and we reserve the legal right to update and change it in accordance with changes in the technological world and in accordance with changes in the law or in the activities of the Veterinary Center.

Any updates or changes made to the privacy policy will be published on the website and will come into effect immediately upon their publication.